Hampers Do I have to be registered online? No. You are more than welcome to check out as a Guest Customer; however, registering will allow you to track your orders and save multiple addresses. Can I order multiple hampers to multiple delivery addresses? Yes. If you wish to send multiple hampers to different addresses, simply add each hamper individually and proceed to checkout. You will need to click on multiple deliveries in the delivery section to be able to enter each recipients address individually. What is the difference between the 'edit' and 'add' options in multiple deliveries? The ‘Add’ function will add multiple addresses to your checkout, while ‘Edit’ will change the address you are currently viewing, such as updating a postcode or suburb. If you are a registered customer, please ensure that you ‘Add’ for new addresses as ‘Edit’ will change your billing address. If you wish to send multiple hampers to different addresses, simply add each hamper individually and proceed to checkout. You will need to click on multiple deliveries in the delivery section to be able to enter each recipients address individually. Can I order a greeting card message for each hamper? Sorry, unfortunately this is unavailable at this stage. Can I change or cancel the hamper order Please contact Online Customer Service here. Can I request the delivery be left unattended in the event that the recipient is not home? Yes. You have the option for the order to be left unattended. Please select the ‘tick’ box when you are choosing the delivery method. When selecting this option please keep in mind some hamper goods are perishable. What happens when the recipient is not at their delivery address to collect the hamper If you have authorised an Unattended Delivery, your hamper will be left in your requested location at your recipient's address. If you have not selected an Unattended Delivery, your hamper will be taken to the Local Post Office for your recipient to collect at their convenience, within 10 business days. After 10 days the hamper is returned to the David Jones fulfilment centre and the Online Customer Service team will contact you to arrange re-delivery. What methods of payment are accepted for hampers on David Jones Online? We accept David Jones American Express Card, David Jones American Express Platinum Card, David Jones Storecard, David Jones Celebration Card, David Jones Gift Cards with PINs, American Express, Visa, MasterCard, Diners, JCB Credit Cards and PayPal. How do I know that my online hamper order is completed? Once you select ‘place your order’ your confirmed order number will appear on the screen and you will receive an email confirmation that also includes your order number. You will require your order number in order to track delivery. How do I track hamper delivery? For Domestic Hampers – If you have registered on the website, you will be able to view when your order has been dispatched from our warehouse. Once your order is been dispatched you will receive a Dispatch Notification email. This will provide you with a link to track your hamper via the Australia Post website and view any attempted deliveries. Can I order Hampers to be delivered in bulk to one location Yes. Please contact Corporate Services on 1300 301 906 or at corporate.services@davidjones.com.au for further information. Will I receive a Tax Invoice for my hamper purchase Yes. You will receive a tax invoice via email within 5-10 minutes of your order being completed. Will my Hamper include a proof of purchase with delivery? Yes. All hampers will include a proof of purchase. Luxury Hampers Curated from the finest produce, explore our selection of Christmas hampers to suit every mood and taste Shop Now -approx
Luxury Hampers Curated from the finest produce, explore our selection of Christmas hampers to suit every mood and taste Shop Now
