Consumer Notices

Review

A series of incorrect prices were published on 12th July across a range of Review items, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

MIMCO

An incorrect price of $15.00 was published on 12th July for a range of MIMCO Pouches, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

COACH

An incorrect price of $0.00 was published on 9th July for the Coach Leather Cleanser and Coach Moisturizer, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

SAMSUNG TVS

An incorrect price of $0.00 was published on 19th June for a range of SAMSUNG TVs, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

NZ CLEARANCE LAUNCH EMAIL

On 28 May 2018 an email was sent out promoting the launch of our Clearance Sale in New Zealand. Due to an error, Manchester was included in the offer heading which is incorrect, the Manchester offer is Save up to 40%. Beds was also included in the offer, however we do not stock Beds in NZ and therefore is not included in the offer. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

$0 ITEMS

An incorrect price of $0.00 was published on 6th and 17th May for a range of items, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

CUISINART

An incorrect price of $5.00 was published on 22nd April for the Cusinart Icecream Maker, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

PAUL & KITCHENAID

An incorrect price of $0.00 was published on 12th April for a great range of KitchenAid products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

BULKY DELIVERIES

We are currently experiencing technical issues with the delivery of bulky items online. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

BED LINEN

Yves Delorme, Calvin Klein, Olivier Desforges, Ralph Lauren, Tommy Hilfiger, David Jones Brand, KAS, Private Collection and Florence Broadhurst full-priced bed linen were incorrectly advertised at a discount of 40% instead of 25% to 40% on Tuesday 20th March, due to human error. We apologies for the confusion and for any inconvenience caused. For any queries regarding this please contact our Customer Services team on 1800 354 663 or visit davidjones.com.au/Contact-Us.

FISHER & PAYKEL

An incorrect image of the RF522BRPX6 519L bottom-mount refrigerator on page 26 of our ‘Mid Season Sale’ catalogue was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

BONDS

An incorrect price of $0.01 was published on Sunday 11th March for BONDS Swim Bag, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

KIDS POLO RALPH LAUREN

An incorrect price of $25 was published on Tuesday 6th March for Polo Ralph Lauren Cotton-Blend-Fleece Hoodie (2-7 years) (4525-700876), due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

TAKE AN EXTRA 20% OFFER

On 3 March 2018, an email was sent out promoting a ‘Take an extra 20% off a range of already reduced women’s, men’s and kid’s fashion, shoes and accessories’ offer. Due to a human error the offer was promoted incorrectly in the pre-header of the email. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.