Consumer Notices

MIMCO

On the 18th May, an incorrect promotion was published for a range of MIMCO items due to a human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Joe Black

On the 24th April, an incorrect promotion was published for a range of Joe Black due to a human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Trenery

On the 20th of April, an incorrect price for a range of Trenery was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Card Member Take An Extra 30%

On the 8th of April, an incorrect promotion was published for Card Member take an extra 30% on Mid-Season Sale product due to a human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Sleepmaker & Sealy

On the 4th of April, an incorrect promotion was published for a range of Sleepmaker and Sealy Posturepedic due to a human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Olympus VG-170 Product Safety Recall

For Olympus VG-170 cameras purchased between 2012 and 2013 there is a product safety recall. To ensure the safety of our customers Olympus will offer complimentary inspection and repair of your VG-170. You can send your affected device back to Repairs Service Centre, Level 4, 97 Waterloo Rd, Macquarie Park, NSW 2113, Australia. Or alternatively contact our Customer Service on 1300 659 678.

Men's Denim

On 23rd March 2019, an incorrect promotional offers were published for a series of Men’s Denim due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Women's Dresses

On 23rd March 2019, an incorrect promotional offers were published for a series of Women's Dresses due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Sleepmaker Mattress

On 23rd March 2019, an incorrect price was published for the CLUNY FIRM SUPER KING MATTRESS due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Incorrect Prices

On 18th March 2019, a series of $0.01 items and reverse discount prices were incorrectly advertised as part of an offer due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Superdry

From the 4th March 2019, a series Superdry items were incorrectly advertised as part of an offer due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Lancome

On the 21st February 2019, Lancome was incorrectly advertised in our Four Days Of Fashion Beauty Gift Card content due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

JONES

In the printed issue of Autumn JONES in-market 2nd February 2019, there were pricing errors published. The Viktoria & Woods blazer on page 115 is priced as $350, however the correct pricing is $700. The Viktoria & Woods pants on page 115 is priced as $700, however the correct pricing is $350. The Chloe boot on page 91 is priced as $724, however the correct pricing is $2,100. The Mimco cuff on page 105 was incorrectly listed as a necklace. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

JONES Insert

In the insert issue of Autumn JONES in-market 2nd February 2019, there were errors published on page 9. Caption 4 should be Mimco earrings, $99.95. Caption 5 should be Meadowlark earrings, $1029. Caption 7 should be Cult Gaia earrings $139.95. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Elle Zeitoune Items

A series of incorrect prices were published on 24th January on a range of Elle Zeitoune products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Home & Electrical Items

An incorrect price for a range of home and electrical items was published in January 2019, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

A Range Of Toys

An incorrect price for a range of toys was published on 6th December 2018, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Special Offer

A number of full priced items were incorrectly published Online featuring a "Special Offer" banner. We apologise for any inconvenience this may have caused.

Afterpay

A series of products at varying prices indicate Afterpay is available. We apologise for any inconvenience this may have caused. Please refer to AFTERPAY Terms & Conditions https://www.davidjones.com/afterpay or for any queries regarding this, please contact our Online Customer Services team on 1800 354 663.

Tigerlily Bag

An incorrect price for the Tigerlily Omira Bag of $50 was published on page 19 of our 2018 Christmas Book, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Calvin Klein

An incorrect price of $8.95 was published on the 25 September for a Calvin Klein Saffiano Tote, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Karen Walker

A series of incorrect prices were published on 28th September on a range of Karen Walker products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

$0 Items

A series of incorrect prices were published on 19th August across a range of products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.