Consumer Notices

Home & Electrical Items

An incorrect price for a range of home and electrical items was published in January 2019, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

A Range Of Toys

An incorrect price for a range of toys was published on 6th December 2018, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Special Offer

A number of full priced items were incorrectly published Online featuring a "Special Offer" banner. We apologise for any inconvenience this may have caused.

Afterpay

A series of products at varying prices indicate Afterpay is available. We apologise for any inconvenience this may have caused. Please refer to AFTERPAY Terms & Conditions https://www.davidjones.com/afterpay or for any queries regarding this, please contact our Online Customer Services team on 1800 354 663.

Tigerlily Bag

An incorrect price for the Tigerlily Omira Bag of $50 was published on page 19 of our 2018 Christmas Book, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Calvin Klein

An incorrect price of $8.95 was published on the 25 September for a Calvin Klein Saffiano Tote, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Karen Walker

A series of incorrect prices were published on 28th September on a range of Karen Walker products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

$0 Items

A series of incorrect prices were published on 19th August across a range of products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Milea

A series of incorrect prices were published on 24th July across a range of Milea items, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Review

A series of incorrect prices were published on 12th July across a range of Review items, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

MIMCO

An incorrect price of $15.00 was published on 12th July for a range of MIMCO Pouches, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

COACH

An incorrect price of $0.00 was published on 9th July for the Coach Leather Cleanser and Coach Moisturizer, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

SAMSUNG TVS

An incorrect price of $0.00 was published on 19th June for a range of SAMSUNG TVs, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

NZ CLEARANCE LAUNCH EMAIL

On 28 May 2018 an email was sent out promoting the launch of our Clearance Sale in New Zealand. Due to an error, Manchester was included in the offer heading which is incorrect, the Manchester offer is Save up to 40%. Beds was also included in the offer, however we do not stock Beds in NZ and therefore is not included in the offer. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

$0 ITEMS

An incorrect price of $0.00 was published on 6th and 17th May for a range of items, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.