Delivery Choices

Click & Collect and Same Day Delivery Unavailable
Please note, Click & Collect and Same Day Delivery will be unavailable until 3pm, Monday 20th May. Thank you for your understanding.
Current Delays
Please note we are currently experiencing delays in parts of NSW due to flooding and severe weather. Please check your order confirmation email for updates. We apologise for any inconvenience.
EXPRESS DELIVERY
Delivery & Handling Fees - Free for orders over $100. $10 fee for orders under $100.
This is a complimentary service for all David Jones credit card holders and David Jones American Express Card Members.
Dispatch - We aim to dispatch all orders within 1-2 business days, however, this may take longer during peak-trade periods. As soon as our orders have been dispatched, we will email the relevant tracking details to help monitor the progress of shipping.
Delivery Times - Once orders have been shipped, they are expected to be delivered in 1-3 business days within Metro areas. Delivery times to Western Australia, regional and remote destinations may take up to 7 business days.

*Items that are flammable, oversize or shipped directly by a vendor will be sent separately by Standard Delivery.

STANDARD DELIVERY
Delivery & Handling Fees - Free for orders over $100. $10 fee for orders under $100.
This is a complimentary service for all David Jones credit card holders and David Jones American Express Card Members.
Dispatch - We aim to dispatch all orders within 1-2 business days, however, this may take longer during peak-trade periods. As soon as our orders have been dispatched, we will email the relevant tracking details to help monitor the progress of shipping.
Delivery Times - Once orders have been shipped, they are expected to be delivered in 2-5 business days within Metro areas. Delivery times to Western Australia, regional and remote destinations may take up to 7 business days.
METRO SAME DAY
Delivery & Handling Fees - $15
This is a complimentary service for David Jones Prestige credit card holders and David Jones American Express Platinum Card Members. T&Cs Apply
Time - Order online by 12pm to receive your item the same day in metropolitan areas. Evening, weekend and public holiday deliveries are currently unavailable.
Locations - Available in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney metropolitan areas.
STANDARD BULKY
Delivery & Handling Fees

The delivery fee is calculated by the size and weight of the item/s, plus the delivery location.

Please note that additional fees may be charged if your property is difficult to access, for example due to stairs or narrow doorways.

Delivery Locations - Standard metropolitan delivery available within NSW, QLD, SA, VIC, and WA only. Please note that delivery times vary depending on your selected item and delivery location.
To check if delivery options are possible for regional or rural delivery services, please contact your nearest David Jones store.

Locations - Available in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney metropolitan areas.

Beds - Made to order from the supplier, with delivery within 1-4 weeks.
A representative from the David Jones Home Delivery team will contact you to organise a suitable delivery date and time once manufacture has been completed.

Furniture - Made to order from the supplier, with delivery within 6-12 weeks (in some instances up to 24 weeks).
Depending on the brand, a representative from either the David Jones Home Delivery team or supplier direct delivery team will contact you to organise a suitable delivery date and time once manufacture has been completed.

Whitegoods and Large Appliances - Ordered from the supplier, with delivery within 1-3 weeks.
A representative from the supplier direct delivery team will contact you to organise a suitable delivery date and time once you have placed your order.

TRY CLICK & COLLECT
Our free service allows you to order online and pick up your purchase from your preferred David Jones store.
SUSTAINABLE PACKAGING
We are currently trialling new sustainable packaging for online orders. You may receive your order packed with new recycled materials inside the box or satchel.
Shop Now Checkout

Click & Collect is available in Australia only.