Terms & Conditions
For full terms and conditions, please click here
Congratulations to the 5 winners: M. Sgro, Y. Sherpa, K. Alonso, T. Huynh and C. Cai. For full terms and conditions see here.
Congratulations to winner P O'Sullivan. For full terms and conditions see here
Book at counter or via phone on 03 9067 8552. Treatment Deposits: For Consultations and Facial Treatments in our Flagship locations, a $50 deposit is required within 48 hours of booking to confirm your appointment. You may contact your chosen Flagship to securely process payment. Alternatively, a RATIONALE Flagship Team Member will reach out to you. All credit card information is encrypted and stored securely by a third-party payment provider. RATIONALE has the right to refuse or cancel your appointment request if a $50 deposit is not paid at least 48 hours prior to your appointment.
Treatment Deposits
For Consultations and Facial Treatments in our Flagship locations, a $50 deposit is required within 48 hours of booking to confirm your appointment. You may contact your chosen Flagship to securely process payment. Alternatively, a RATIONALE Flagship Team Member will reach out to you. All credit card information is encrypted and stored securely by a third-party payment provider. RATIONALE has the right to refuse or cancel your appointment request if a $50 deposit is not paid at least 48 hours prior to your appointment.
Cancellation Policy
You will be sent an appointment reminder two days prior to your scheduled booking via your preference of email and/or SMS text message. You may reschedule or cancel your appointment up to 24 hours prior to your scheduled time by contacting the Flagship of your appointment via phone, email or in person. For Consultations and Facial Treatments in our Flagship locations, cancellations and appointment changes made within 24 hours of your scheduled appointment time, including no-shows, will result in the deposit being forfeited. We understand that unexpected circumstances may occur; please contact your selected RATIONALE Flagship or consultant@rationale.com if you require additional assistance.
Booking Policy
All rates quoted on or obtainable through this website are in Australian dollars, inclusive of GST. Full payment, minus the $50 deposit, must be made at the time of service and can be made either by cash, RATIONALE Gift Card (excluding David Jones), selected credit/debit cards or third-party merchants. Please note cheques are not accepted. Bookings must be made prior to appointment and bookings are subject to availability following RATIONALE Cancellation and Deposit Policy. Please note that Treatments cannot be performed on Clients who have received cosmetic injectable services within 14 days of the appointment time. Please review the details of the Consultation or Facial Treatment to ensure suitability prior to booking an appointment. If you are unsure of your preferred or prescribed Consultation or Facial Treatment, please contact your preferred Flagship via phone, email or in person. Alternatively, please connect with a RATIONALE Skin Expert via Live Chat or Virtual Consultation on RATIONALE.com. You will be required to review, complete, and sign a New Client Consent Form or Existing Client Consent Form before any Consultation or Facial Treatment performed at a RATIONALE Flagship. RATIONALE has the right to reschedule or refuse service on the day of your appointment if you disclose any new information that conflicts with RATIONALE protocol.
Facial Treatment Series
For RATIONALE Facial Treatment Series, full payment is required at the time of your first appointment. RATIONALE Series are non-refundable and cannot be exchanged for cash, gift card or debit/credit card refund. RATIONALE Series are non-transferable, and only to be redeemed at Flagship of initial purchase. Full or partially-redeemed Series cannot be transferred to another Client. RATIONALE Series expire 36 months from the date of purchase. Any balance remaining after this time will not be available for use, except as required under law. RATIONALE Facial Treatment Series excludes The Renewal Remodelling Facial Series, The PhotoDynamic Brilliance Boost Series and The Absolute Brilliance Boost Series.
Exclusive Offers
The Brilliance Boost Facial: David Jones Bourke Street Exclusive Offer: Experience 45-minutes of luxurious indulgence with our Brilliance Boost or Resilience Reset Facial Treatment for $115, valued at $198. During the promotional period, all completed bookings qualify for a $50 redemption towards the purchase of Formulations on the day of the appointment. This offer is only valid on David Jones Exclusive Treatments and is non-transferrable and is not redeemable for cash or exchanges. Limit of one appointment per customer, offer valid from 8 July - 31 August. Appointments are subject to availability and are not valid on weekend or during late night trade, only where available. During the promotional period, all completed bookings qualify for $50 redemption towards the purchase of Formulations on the day the appointments. Clients will receive 3 complimentary samples when purchasing and RATIONALE formulations. As part of the David Jones Bourke Street redemption offer, products cannot be refunded and subsequently repurchased. Sample offer is only applicable to appointments under this activation. In the event of high volume of demand, RATIONALE reserves the right to substitute of equivalent value without notice.
The Resilience Reset Facial: David Jones Bourke Street Exclusive Offer: Experience 45-minutes of luxurious indulgence with our Brilliance Boost or Resilience Reset Facial Treatment for $115, valued at $198. During the promotional period, all completed bookings qualify for a $50 redemption towards the purchase of Formulations on the day of the appointment. This offer is only valid on David Jones Exclusive Treatments and is non-transferrable and is not redeemable for cash or exchanges. Limit of one appointment per customer, offer valid from 8 July - 31 August. Appointments are subject to availability and are not valid on weekend or during late night trade, only where available. During the promotional period, all completed bookings qualify for $50 redemption towards the purchase of Formulations on the day the appointments. Clients will receive 3 complimentary samples when purchasing and RATIONALE formulations. As part of the David Jones Bourke Street redemption offer, products cannot be refunded and subsequently repurchased. Sample offer is only applicable to appointments under this activation. In the event of high volume of demand, RATIONALE reserves the right to substitute of equivalent value without notice.
RATIONALE Signature Skin Consultation: A Glowing Start is a limited time offer. This offer is non-transferrable and is not redeemable for cash or exchanges. Limit of one appointment and samples per customer. Appointments are subject to availability and are not valid on weekend or during late night trade, only where available. As part of the 'A Glowing Start' redemption offer, products cannot be refunded and subsequently repurchased. Sample offer available while stocks last and/or otherwise withdrawn early or extended. Sample offer is only applicable to appointments under this activation. In the event of high volume of demand, RATIONALE reserves the right to substitute of equivalent value without notice.
The Introductory Facial Treatment: Introductory Facial Offer: This offer is non-transferable and cannot be redeemed for cash or exchanges. Appointments are subject to Flagship availability and are not valid on weekends, public holidays or during late-night trade and are valid for 3 months, until 30 September 2024. Limit one (1) Introductory Facial Treatment per new Client, who has yet to experience a RATIONALE Facial. Eligibility to be verified prior to appointment. In the event of a high volume of demand, RATIONALE reserves the right to substitute of equivalent value without notice or cease the offer.
*Free express delivery on orders over $100 available. Items that are flammable, oversize or shipped directly by a vendor will be sent separately by Standard Delivery. For a limited time enjoy free delivery on orders over $50. Excludes big and bulky.
*It is against the law to sell or supply alcohol to, or obtain on behalf of, a person under the age of 18 years.
Prices, offers and competitions printed in the catalogues are only available for a limited time. Check in-store or on David Jones online for current prices and offers applicable at the time of purchase. Featured brands and items may no longer be available to purchase.
*For David Jones Rewards terms and conditions click here
*Find full gift card terms and conditions here
All prices displayed on our website are in Australian Dollars (AUD) and, if GST applies, are inclusive of GST (unless otherwise stated). Any fees and charges (such as delivery fees and charges) are also inclusive of GST (where applicable and unless otherwise stated).